Privacy Policy

Privacy Policy for Dimakom

Effective Date: 12.09.2024
Last Updated: 12.09.2024

At Dimakom, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data in compliance with Moroccan Law No. 09-08 on the protection of personal data and any applicable international regulations. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

  • Name, email address, phone number, and physical address.
  • Identity details (e.g., National ID for healthcare professionals).
  • Payment information (e.g., credit card details, billing information).

1.2 Health-Related Data

  • Medical history and health conditions (if applicable).
  • Data provided during consultations or home healthcare services.

1.3 Usage Data

  • Information about how you use our platform (e.g., IP address, device type, and location data).

1.4 Cookies and Tracking

  • Cookies, analytics, and tracking technologies to improve user experience and personalize content.

2. How We Use Your Data

Dimakom uses your data for the following purposes:

  1. To provide and improve our services, including connecting you with healthcare professionals.
  2. To process payments and manage your subscriptions.
  3. To communicate with you, including updates and marketing materials (with your consent).
  4. To ensure compliance with legal and regulatory obligations

3. Data Sharing

We may share your personal data with:

  1. Healthcare Professionals: To facilitate services you request.
  2. Third-Party Service Providers: For payment processing, analytics, and IT support.
  3. Authorities: When required by Moroccan law or regulatory bodies.

Dimakom does not sell or rent your personal data to third parties

4. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute data security.

 

5. Your Rights

Under Moroccan law, you have the following rights:

  1. Access: You can request a copy of the personal data we hold about you.
  2. Rectification: You can request corrections to inaccurate or incomplete data.
  3. Deletion: You can request the deletion of your personal data, subject to legal obligations.
  4. Objection: You can object to the processing of your data for marketing purposes.
  5. Data Portability: You can request your data in a portable format.

To exercise your rights, please contact us at privacy@dimakom.com

6. Data Retention

Dimakom retains personal data only as long as necessary for the purposes stated in this policy or as required by law.

 

7. Cookies Policy

Our platform uses cookies to:

  • Analyze website traffic and usage.
  • Improve user experience and personalize content. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

Dimakom may update this Privacy Policy to reflect changes in our practices or legal requirements. Users will be notified of any significant changes.

 

9. Contact Us

If you have questions or concerns about these privacy policy, please contact us:

  • Email: hello@dimakom.com
  • Phone: +212 698 681 207